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Category: Why Didn't I Think Of That?

Gather around, fellow dentists. I am going to help you prevent malpractice lawsuits.

First, shoot the patients.

Risk Management: The Top 10 Mistakes Dentists Make

Identifying risks can prevent malpractice lawsuits.

Mistake No. 1

Failure to recognize problem patients

Early recognition of problem patients is important for risk management. Problem patients may exhibit traits that include lengthy care histories from many providers, courses of care dominated primarily by emergency visits, constant complaints about past or current care, ongoing failure to pay for services, and consistent failures to adhere to advice and instructions. These traits are common in plaintiffs and litigious patients. Prudent practitioners who identify these traits early may discharge or not accept these patients. Often, such decisions save time, money, and aggravation. If you care for such a patient, document the care and issues of the problem.

Solution: Develop systems that will alert you to problematic patients early to determine if patients are worth long-term aggravation.

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